{"id":2030,"date":"2020-08-08T10:08:23","date_gmt":"2020-08-08T10:08:23","guid":{"rendered":"https:\/\/mihailjewellery.com\/?page_id=2030"},"modified":"2022-02-20T18:18:06","modified_gmt":"2022-02-20T16:18:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/mihailjewellery.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Quel est le d\u00e9lai de r\u00e9alisation d\u2019un bijou ?<\/strong><\/h4>\n\n\n\n

Tous nos bijoux sont fabriqu\u00e9s \u00e0 la main et sur commande, ce qui signifie que chaque pi\u00e8ce est unique et sp\u00e9cialement con\u00e7ue pour vous. Le d\u00e9lai de fabrication varie en fonction de la complexit\u00e9 de la pi\u00e8ce. Vous pouvez consulter le temps estim\u00e9 sur la page d\u00e9di\u00e9e \u00e0 chaque bijou. Si vous souhaitez une pi\u00e8ce pour une date pr\u00e9cise, contactez-nous avant de passer commande pour v\u00e9rifier la faisabilit\u00e9. Les d\u00e9lais indiqu\u00e9s sont approximatifs et peuvent \u00eatre sujets \u00e0 des modifications ou retards.<\/p>\n\n\n\n

Comment se fait la livraison et quel est le co\u00fbt d\u2019exp\u00e9dition ? <\/strong><\/h4>\n\n\n\n

La livraison est assur\u00e9e par service de courrier rapide. Le co\u00fbt standard est de 20 lei pour les localit\u00e9s couvertes. Un suppl\u00e9ment peut \u00eatre appliqu\u00e9 pour les zones \u00e9loign\u00e9es, mais le client sera inform\u00e9 au pr\u00e9alable du co\u00fbt total.<\/p>\n\n\n\n

Quelles sont les m\u00e9thodes de paiement accept\u00e9es ?<\/strong> <\/h4>\n\n\n\n

Paiement par carte sur le site ou virement bancaire.<\/p>\n\n\n\n

Les produits sont-ils accompagn\u00e9s d\u2019un certificat d\u2019authenticit\u00e9 et d\u2019une garantie ?<\/strong> <\/h4>\n\n\n\n

Oui, tous nos bijoux sont livr\u00e9s avec un certificat d\u2019authenticit\u00e9 et une garantie.<\/p>\n\n\n\n

Les bijoux sont-ils poin\u00e7onn\u00e9s ? <\/strong><\/h4>\n\n\n\n

Oui, nos bijoux sont analys\u00e9s par l\u2019ANPC (Direction des M\u00e9taux Pr\u00e9cieux) et portent :Le poin\u00e7on d\u2019\u00c9tat correspondant au titre du m\u00e9tal. La marque de responsabilit\u00e9 de l\u2019artisan.<\/p>\n\n\n\n

Puis-je retourner un produit ?<\/strong><\/h4>\n\n\n\n

 Oui, vous pouvez retourner un produit dans un d\u00e9lai de 14 jours \u00e0 partir de la date de r\u00e9ception, \u00e0 condition qu\u2019il ne s\u2019agisse pas d\u2019une commande personnalis\u00e9e ou d\u2019une pi\u00e8ce comportant des \u00e9l\u00e9ments personnalis\u00e9s.<\/p>\n\n\n\n

Que faire si j\u2019ai choisi la mauvaise taille pour une bague ?<\/strong><\/h4>\n\n\n\n

 La plupart de nos bagues peuvent \u00eatre ajust\u00e9es gratuitement (le client prend en charge uniquement les frais de transport). Le d\u00e9lai d\u2019ajustement est de 7 jours ouvr\u00e9s.<\/p>\n\n\n\n

Puis-je acheter des bijoux en or ou en argent en \u00e9change ? <\/strong><\/h4>\n\n\n\n

Non, malheureusement, nous ne proposons pas ce service. Apr\u00e8s la fonte, le m\u00e9tal doit subir un processus de raffinage pour garantir sa qualit\u00e9, n\u00e9cessitant un \u00e9quipement sp\u00e9cialis\u00e9 rare en Roumanie.<\/p>\n\n\n\n

R\u00e9alisez-vous des bijoux personnalis\u00e9s ?<\/strong>\u00a0<\/h4>\n\n\n\n

Oui ! Partagez-nous vos id\u00e9es, et nous les concr\u00e9tiserons. Nous ne reproduisons pas des bijoux \u00e0 partir de photos ni ne copions le travail d\u2019autres artistes. Si vous avez vu un bijou qui vous pla\u00eet sur un autre site, nous vous recommandons de l\u2019acheter l\u00e0-bas.<\/p>\n\n\n\n

Quel est le d\u00e9lai de r\u00e9alisation d\u2019un bijou personnalis\u00e9 ?<\/strong><\/h4>\n\n\n\n

 Le d\u00e9lai varie entre 3 et 5 semaines, selon la complexit\u00e9. Il est fix\u00e9 apr\u00e8s la finalisation du mod\u00e8le.<\/p>\n\n\n\n

Comment se fait le paiement pour un bijou personnalis\u00e9 ?<\/strong> <\/h4>\n\n\n\n

 Un acompte minimum de 40 % du co\u00fbt total est requis avant le d\u00e9but de la fabrication, payable par virement bancaire (sur la base d\u2019une facture proforma). L\u2019acompte n\u2019est pas remboursable.<\/p>\n\n\n\n

Puis-je retourner un bijou personnalis\u00e9 ?<\/strong> <\/h4>\n\n\n\n

Non, conform\u00e9ment \u00e0 la l\u00e9gislation, un bijou personnalis\u00e9 ne peut pas \u00eatre retourn\u00e9.<\/p>\n\n\n\n

Qu\u2019est-ce qu\u2019un bijou personnalis\u00e9 ?\u00a0<\/strong><\/h4>\n\n\n\n

Un bijou personnalis\u00e9 est une cr\u00e9ation originale, con\u00e7ue \u00e0 partir de vos id\u00e9es en collaboration avec moi, en tant que designer. Contrairement aux bijoux fabriqu\u00e9s en s\u00e9rie, il pr\u00e9sente des caract\u00e9ristiques uniques. Toute modification apport\u00e9e \u00e0 un bijou existant (y compris une gravure) est consid\u00e9r\u00e9e comme une personnalisation.<\/p>\n\n\n\n

Comment prendre la bonne mesure pour une bague, une alliance ou un bracelet ?\u00a0<\/strong><\/h4>\n\n\n\n

Pour une mesure pr\u00e9cise, nous vous conseillons de mesurer l\u2019int\u00e9rieur d\u2019une bague qui vous va d\u00e9j\u00e0 avec une r\u00e8gle, d\u2019un bord \u00e0 l\u2019autre..<\/strong> <\/p>\n\n\n\n

\"faq,intrebari
Mesure pour bracelet<\/figcaption><\/figure><\/div>\n\n\n\n
\"faq,intrebari
Outil de mesure de bague<\/figcaption><\/figure><\/div>\n\n\n\n

Quel est le d\u00e9lai de r\u00e9alisation d\u2019une paire d\u2019alliances et quel acompte est n\u00e9cessaire ? <\/strong><\/h4>\n\n\n\n

Le d\u00e9lai de fabrication est de 15 jours ouvr\u00e9s. Un acompte de 50 % est requis avant le d\u00e9but du travail..<\/strong><\/p>\n\n\n\n

Que faire si je souhaite recevoir une pi\u00e8ce plus rapidement ? <\/strong><\/h4>\n\n\n\n

Contactez-nous par t\u00e9l\u00e9phone pour v\u00e9rifier les pi\u00e8ces disponibles en stock pour une livraison imm\u00e9diate. Les d\u00e9lais possibles pour la pi\u00e8ce souhait\u00e9e.<\/p>\n\n\n\n

O\u00f9 sont fabriqu\u00e9s vos bijoux ? <\/strong><\/h4>\n\n\n\n

Tous nos bijoux sont r\u00e9alis\u00e9s dans notre atelier \u00e0 Bucarest.<\/p>","protected":false},"excerpt":{"rendered":"

Care este timpul de realizare al unei bijuterii? Toate bijuteriile sunt realizate manual, la comanda. Asta inseamna ca fiecare piesa este unica si facuta special pentru tine. Timpul de executie variaza in functie de complexitatea piesei. Poti vedea timpul de executie in pagina dedicata fiecarei bijuterii in parte. Daca iti doresti o piesa pentru o… <\/p>\n

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